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The CRM apps of Microsoft Dynamics 365 cover all aspects of the relationship management process. Being with customers, suppliers or partners, the solution holds together the communication history and data, and provides for optimal service and delivery of superior experience. The Microsoft Dynamics 365 apps for Marketing, Sales, Project Service Automation, Customer Service and Field Service go beyond the boundaries of a traditional relationship management system as it is a cloud-based platform constantly evolving with new functionalities and endless integration capabilities.
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