Ready to boost satisfaction rates?
Microsoft Dynamics CRM (now part of Dynamics 365) covers all aspects of the relationship management process. Being with customers, suppliers or partners, the solution holds together the communication history and data, and provides for optimal service and delivery of superior experience. Microsoft Dynamics CRM goes beyond the boundaries of a traditional relationship management system as it is a cloud-based platform constantly evolving with new functionalities and endless integration capabilities.
The CRM every organization needs
Win deals faster. Achieve better results
With Microsoft Dynamics CRM salespeople have all the information about leads, customers, orders and service history at their disposal. Thus, they provide consistent services based on real needs.
Deliver exceptional service
Improve reaction time and increase satisfaction rates of the products and services provided. Guarantee your customers the care that they expect – personalized, anytime and anywhere.
Be a marketing guru
Marketing professionals need the right tools to easily plan, execute and analyze campaigns and activities. Give them that and they will manage budgets better and will make investments smarter.
Sell anywhere, any time
The functionalities of Dynamics CRM provide salespeople with access to the application anytime, anywhere – through tablets, smartphones, and other mobile devices. Thus, they can quickly and adequately respond to any customer inquiry.
Turn relationships into revenue
Take advantage of the rich CRM functionalities and deliver the personal attention that builds relationships and revenue.
Sales
Help salespeople become more productive and focused on what matters – closing deals.
Marketing
Provide comprehensive marketing service – planning, execution, follow-up and analysis of marketing campaign via all means of communication – traditional, online, even social media channels.
Service
Win the trust and loyalty of prospects and customers by providing individual and proactive approach to each of them.
Benefits
Plan and manage efficiently
Microsoft Dynamics CRM guarantees transparency and optimal decisions based on detailed reports and analyses, interactive graphs and tables.
Guide
customers
Increase the number and quality of potential deals by managing the generated leads and the communication within the Sales department.
Measure
results
Prepare seamlessly real time reports. Have a complete overview on the marketing activities and measure their efficiency (ROMI) on the basis of various KPIs.
Answer any question
Make sure all your employees respond to any enquiry and deliver high quality services with Microsoft Dynamics CRM.
