The best of Microsoft technology
A successful business today means one that can analyze data promptly, respond to customer needs in real time and deal with challenges of turbulent market environment right away. That’s where Dynamics 365 comes in. The solution brings together the best of Microsoft technology so organizations can improve existing flows, spot and pursue new business opportunities, and stay ahead of competition.
Dynamics 365 unifies CRM and ERP capabilities through a set of integrated business apps covering activities related to Sales, Marketing, Finance, Manufacturing, Distribution, Supply Chain Management, Field Service, Project Management and many other Operations.
You can always start with just the app you need; get instant and valuable insights, improve processes and please your customers. And since Microsoft Dynamics 365 is a highly scalable solution, you can always add more apps and users as your business grows.
Apps for every aspect of your business
Run your entire business with intuitive applications that work seamlessly together in the cloud.
Sales
Increase revenue and reduce acquisition cost using CRM data and intelligent insights.
Learn moreCustomer service
Minimize efforts, address issues quickly, and deliver more personalized service.
Learn moreFinance and Operations
Improve planning and execution of manufacturing, financial, retail and other operations to stay ahead of competition.
Learn moreManufacturing
Better manufacturing through connected operations - Production, SCM, Procurement, Distribution, Sales and more.
Learn moreField service
Optimize schedules, allocate resources, and simplify dispatching for field service companies.
Learn moreProject service automation
Schedule properly time, people and other resources and work efficiently through automation technology.
Learn moreRetail
Boost loyalty and sales by engaging customers through cross-channel technology and personalized shopping experiences.
Learn moreTalent
The human capital management solution that you need to hire and retain the right people.
Learn moreMarketing
Unify your sales and marketing to connect customer experiences at every interaction with Microsoft Dynamics 365 for Marketing. Offered in plan or as a standalone solution.
Business Central
The name of the long-awaited cloud-based, all-in-one business management solution with full Microsoft Dynamics NAV capabilities.
Learn moreIt’s a lot more than ERP and CRM in one
Dynamics 365 is much more than a traditional enterprise resource planning and a customer relationship management system in one. Power BI – the most widely deployed business intelligence tool in the world, and Cortana Intelligence – the AI that creates predictive models and foresees (customer) behavior, are natively embedded to help companies achieve their goals with insights, advice and actionable next steps.

What’s more, there’s deep integration between Dynamics 365 and Office 365, bringing the two worlds of business process and personal productivity together. Employees have been used to be the point of integration between processes and routines like emails, spreadsheets and word processing tools. This meant lot of time flipping between apps and a lot of cutting/pasting activities. Everything is changed now!
The solution includes even more:
- LinkedIn – thrive with the largest business-oriented social networking service embedded in Dynamics 365 for Microsoft Relationship Sales.
- PowerApps and Flow – create workflows and apps without knowing how to code.
- AppSource – browse a virtual store and download apps for Dynamics 365, Power BI, Office 365, Azure.