The best of Microsoft technology
A successful business today means one that can analyze data promptly, respond to customer needs in real time and deal with challenges of turbulent market environment right away. That’s where Dynamics 365 comes in. The solution brings together the best of Microsoft technology so organizations can improve existing flows, spot and pursue new business opportunities, and stay ahead of competition.
Dynamics 365 unifies CRM and ERP capabilities through a set of integrated business apps covering activities related to Sales, Marketing, Finance, Manufacturing, Distribution, Supply Chain Management, Field Service, Project Management and many other Operations.
You can always start with just the app you need; get instant and valuable insights, improve processes and please your customers. And since Microsoft Dynamics 365 is a highly scalable solution, you can always add more apps and users as your business grows.
Everything your growing business needs
Eliminates technical issues and costs
Integration between different business systems (such as CRM and ERP) has always been possible. However, many organizations fail to do so, mostly due to technical or economic reasons. Dynamics 365 provides innovation in this area using a Common Data Model. It is based on Microsoft's years of experience with corporate customers across variety of product lines.
Comes with a modern, intuitive user interface
Dynamics 365 comes with the Microsoft’s familiar and easy-to-use interface. The platform unifies the experience across all applications, helping users to work and switch from one app to the other within the same window.
Enhances productivity
Performance is in the core of Dynamics 365. One can utilize the power of the applications on a desktop or any preferred mobile device, in context of the well-known Office 365. Salespeople, for example, track customer data within Outlook, use predefined templates to quickly create and send emails, organize meetings, and more.
Fits your business size and grows with it
Dynamics 365 is available in two versions: Business edition – created especially for SME’s, and Enterprise edition – incorporating the functionalities of the well-known ERP solution for big organizations Dynamics AX and the customer relationship management system Dynamics CRM.
Apps for every aspect of your business
Run your entire business with intuitive applications that work seamlessly together in the cloud.
Sales
Increase revenue and reduce acquisition cost using CRM data and intelligent insights.
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Customer service
Minimize efforts, address issues quickly, and deliver more personalized service.
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Finance and Operations
Improve planning and execution of manufacturing, financial, retail and other operations to stay ahead of competition.
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Manufacturing
Better manufacturing through connected operations - Production, SCM, Procurement, Distribution, Sales and more.
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Field service
Optimize schedules, allocate resources, and simplify dispatching for field service companies.
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Project service automation
Schedule properly time, people and other resources and work efficiently through automation technology.
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Retail
Boost loyalty and sales by engaging customers through cross-channel technology and personalized shopping experiences.
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Talent
The human capital management solution that you need to hire and retain the right people.
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Marketing
Unify your sales and marketing to connect customer experiences at every interaction with Microsoft Dynamics 365 for Marketing. Offered in plan or as a standalone solution.
Business Central
The name of the long-awaited cloud-based, all-in-one business management solution with full Microsoft Dynamics NAV capabilities.
Learn moreBenefits
Start with what
you need
Use apps that follow the specificity of each roles, business and industry.
Achieve greater efficiency
Combine structured workflow of business tools and processes with the unstructured work of collaboration and productivity.
Get instant
insights
Take advantage of the built-in Intelligence tools that help you transform data into actions.
Grow
swiftly
The nimble, adaptable applications allow you to compose, modify and extend processes in real-time, without IT.
It’s a lot more than ERP and CRM in one
Dynamics 365 is much more than a traditional enterprise resource planning and a customer relationship management system in one. Power BI – the most widely deployed business intelligence tool in the world, and Cortana Intelligence – the AI that creates predictive models and foresees (customer) behavior, are natively embedded to help companies achieve their goals with insights, advice and actionable next steps.
What’s more, there’s deep integration between Dynamics 365 and Office 365, bringing the two worlds of business process and personal productivity together. Employees have been used to be the point of integration between processes and routines like emails, spreadsheets and word processing tools. This meant lot of time flipping between apps and a lot of cutting/pasting activities. Everything is changed now!
The solution includes even more:
- LinkedIn – thrive with the largest business-oriented social networking service embedded in Dynamics 365 for Microsoft Relationship Sales.
- PowerApps and Flow – create workflows and apps without knowing how to code.
- AppSource – browse a virtual store and download apps for Dynamics 365, Power BI, Office 365, Azure.
