Online selling growth stabilizes post-pandemic
Experts predict worldwide retail e-commerce sales will soar from about 5 trillion US dollars in 2022 to 6.5 trillion US dollars in 2023, reaching 20.8% of e-commerce market share.
Top e-commerce trends for 2023 show that nearly 75% of buyers use multiple channels before purchasing. Mobile devices account for 71% of retail traffic, and generate 61% of online shopping orders, according to Statista. 80% of B2Bb business purchases are impacted by a client’s customer experience, with just 20% of B2B buying decisions related to price or specific product.
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