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Overview

Intelligent Systems offer much more than business software. Our team delivers thorough business solutions giving a reliable basis for your successful development. What is more, providing premium service is in the core in our business philosophy, meaning we devote significant time and efforts to gain insight into your business and identify your exact needs.

We guarantee first-class business software implementation services in your organization. We apply established Microsoft methodology where all stages of the implementation process are predefined and standards are set for each executed activity. The risk of errors is minimized, projects run smoothly with no bottlenecks and within preset budget frames and deadlines. That is why we are ISO 9001:2015 certified.

software implementation

Our Approach

Every business is unique, so we provide individual approach in every single project. The only thing that remain unchanged is the quality of services during each stage of the project.

1

Analysis and Design

We analyse your key business processes in detail, identify spots for improvement, then make an architecture (design) of the processes within the logic of the system.

2

Infrastructure environment

Being in the cloud or on your owned servers/servers of your possession.

3

Development and Testing

System setup and modification, development of new functionalities, integration with external systems, testing with sample data, bug fixes.

4

Deployment & Training

Preparation of detailed manual per user role, completion of system installation; final input and/or data migration, training of end-users.

5

Support at Go-live

Assisting end-users during their first days of work with the system.

6

On-going support

In accordance to a Service Level Agreement.


We solve it all

Support is an important part of a successful business software implementation project. Despite the daily efforts in assisting customers’ businesses, technologies involve emergence of various problems related to the exploitation of software systems – errors, incorrectly entered or processed data, etc. Most of the time the problems can be classified as small irritating bugs, a sometimes problems interrupt the business flow of the whole company. A prompt and adequate reaction of the specialist is crucial because every minute means missed gains. We know that very well.

support

Our Approach

Regardless of location and time, you can always rely on our specialists to resolve issues as quickly as possible.

1

HelpDesk

A system in place to submit and follow issue progress.

2

24/7

Regardless of customer location and time zone.

3

2 hours

Response time for the most urgent matters.

4

Payment

Pay-as-you-go or prepaid packs. You decide!


We share our knowledge

Intelligent Systems is proud of a team of certified trainers, who, in addition to the mandatory training conducted with the implementation of Microsoft Dynamics systems, carry out courses on diverse topics related to the systems and their vertical and horizontal applications, following customer needs.

training

Our Approach

ERP, CRM, BI, mobile – just name it and we will help you start working with it.

1

Trainers

Possessing a lot of local and international experience, certified by our partners.

2

Location

Wherever is convenient for you - our office, your site or a virtual class-room.

3

Certificate

Sealed and signed, proving your newly acquired skills.

Why choose us

160+

Certified Professionals

14

Years in Business

14

Years YoY Growth

400+

Satisfied Customers

55+

Countries

5

Certified & 30 more add-ons

We help them transform their business