Modern manufacturers know that to survive in “the age of the customer”, they must change the way they do business
by enabling a more customer-centric approach. That means to be transparent, engage customers throughout
the product life-cycle and strengthen the relationships with them. It also means to offer more value,
more quantity, lower prices and faster delivery.
Increased profitability and customer satisfaction rates are then possible only via connectivity
among all internal process that will reduce manual work, improve visibility, increase efficiency, add flexibility
and lower the costs.
Thus, companies operating in this industry need powerful, integrated software solutions
to help them optimize the whole array of manufacturing-related processes – supply chain and delivery of raw-materials,
production, storage, distribution, financial flow, relationship with partners and customers, and so on.