Overview
Automotive dealers are confronted with growing complexity – highly competitive market,
increasing number of products and options, and pressure imposed by OEMs. Customers don’t make things easier,
as their demands and preferences is shifting due to economical, new technology or other reasons.
Besides, they want exactly what they are looking for, on lowest possible price and as quickly as possible.
But with thin car sales margins already in place, keeping a broad variety of vehicles, their options and corresponding
spare parts on stock is expensive. The only option that dealers got is to optimize supply chain
and inventory management, and to make profit out of exceptional customer service.
Importers and dealers of cars
Heavy vehicles and spare parts
Repair shops
Our offering
We offer you our own developed software solution for automotive dealers. Called DealerBox, the solution combines the power of Microsoft Dynamics with the broad experience of our team gained during delivering projects in the field. DealerBox is capable to encompass the whole business cycle within your organization – from sales and leasing, spare parts and repair services, to customer relationships management, accounting, and more. Thus, we provide you with various opportunities to reduce costs, increase profits, boost customer satisfaction rates and achieve better competitive advantage.
Industry benefits
- Overview of customer history and their current needs and requirements
- Car configurator allowing for combining the base model with adjoining manufacturing and private options
- Price calculator facilitating detailed quote preparation, support for individual pricelists and special discounts
- Enhanced communication with suppliers and optimized deliveries of vehicles and spare parts
- Service management – history, resources, services, schedules, stock availability, etc.
- Consolidation of data from all company departments within a single database – sales, repair shops, warehouses, accounting, etc.
- Support for multiple vehicle brands and models and their detailed data – technical characteristics, chassis number, engine number, and vehicle ID number, user, owner, and insurance data
- Vehicle tracking (manufactured, transported, stored) and vehicle status (customer’s, testing, private, etc.) options
- Tracking temporary resource occupation in service order activities and updating the resource status in the schedule
- Information about substitutable items maintenance – consistency with the original producer numbers, durability, different units of measurement, and relations between them
- Spare parts tracking by serial and lot number
- ABC analysis
- Integration with barcode readers, barcode printers, and mobile warehouse devices
- Integration capability with e-commerce sites
We tried to find not just an implementer but a reliable long-term partner. We chose Intelligent Systems because of their experience in the auto industry. Two years later I believe we have made the right decision
We help them transform their business
