Automotive dealers are confronted with growing complexity – highly competitive market,
increasing number of products and options, and pressure imposed by OEMs. Customers don’t make things easier,
as their demands and preferences is shifting due to economical, new technology or other reasons.
Besides, they want exactly what they are looking for, on lowest possible price and as quickly as possible.
But with thin car sales margins already in place, keeping a broad variety of vehicles, their options and corresponding
spare parts on stock is expensive. The only option that dealers got is to optimize supply chain
and inventory management, and to make profit out of exceptional customer service.