Overview
Professional service companies rely on software solutions to run every aspect of their businesses – from the effective management of customer relationships, improvement of communication and document exchange among the employees, to the smooth project management – resources, hours, subcontractors, monitoring of different indicators, and their financial impact. If you run a company from one of the service sub-industries that follow, you need to contact us.
BPO & Consulting
Architecture & Design
HR agencies
Law & legal advice
Healthcare
Hospitality, Tourism & Leisure
Industry benefits
- Integration of sales, marketing activities and customer support services
- Tracking of customer history through diverse communication channels
- Monitoring and analysis of customer inquiries aiming at increase in cross-sell and up-sell activities
- Faster reaction to changes in customer behavior and needs
- Easy project management – complete history maintenance, distribution and planning of resources and time, budget, assessment, and analysis
- Easy entry and update of changes related to regulations and regulatory compliance
- Easy integration with external applications
- Detailed and fast analysis of customers’ needs
- Maintenance of good relationships with suppliers, customers, and employees
- More accurate targeting and offering the right products to the right audience, resulting in the improvement of service quality