Professional Services
Optimized processes and improved communication
Overview
Professional service companies rely on software solutions to run every aspect of their business – from the effective management of customer relationships, improvement of communication and document exchange between employees to smooth project management – resources, hours, subcontractors, monitoring of different indicators and their financial impact. If you run a company in one of the following branches of professional services, don’t hesitate to contact us.
Our offering
Intelligent Systems offers a rich portfolio of Microsoft Dynamics ERP and CRM solutions for professional services to boost flexibility, growth and development.
Our product portfolio includes:
- Dynamics ERP – for accounting and other general business activities. There’s even an on-prem deployment option for banks and other credit institutions so that the IT environment complies with security policies and regulations.
- Dynamics 365 CRM apps – for any company willing to manage sales and customer service way more efficiently.
- Dynamics 365 Marketing – for an organization striving to increase the generation of leads by delivering personalized communication messages and creating detailed customer journeys.
- VeriPark – CRM for financial institutions, such as corporate banks, retail banks, and insurance companies.
- Dynamics 365 Project Service Automation – for any organization running projects, allocating resources, and following tight deadlines and budgets.
- Dynamics 365 Field Service – for companies delivering services and experience right at the customer site.
- Dynamics 365 Human Resources – for headhunting and human resource agencies.
- LS Nav Hospitality – for hotels, restaurants, and other leisure companies.
Industry benefits
- Integration of sales, marketing activities and customer support services
- Tracking of customer history through diverse communication channels
- Monitoring and analysis of customer inquiries aiming at increase in cross-sell and up-sell activities
- Faster reaction to changes in customer behavior and needs
- Easy project management – complete history maintenance, distribution and planning of resources and time, budget, assessment, and analysis
- Easy entry and update of changes related to regulations and regulatory compliance
- Easy integration with external applications
- Detailed and fast analysis of customers’ needs
- Maintenance of good relationships with suppliers, customers, and employees
- More accurate targeting and offering the right products to the right audience, resulting in the improvement of service quality
The new software platform helped us improve and streamline the majority of our business processes. We now have a complete overview of our restaurants 24/7, and are able to constantly work on bringing additional value to our customers.
We help them transform their business
