What is Dynamics 365 Sales?

Dynamics 365 Sales is the Microsoft’s CRM app empowering sellers with the insight, guidance and tools to drive personal engagement with their customers. The software solution helps better understand customer needs, build relationships with them and win more deals through an effective approach.

Explore a free 30-day trial of Dynamics 365 Sales.

What are the benefits of using Dynamics 365 Sales?

Through the cohesive tools embedded in your software solution, you’re able to free up time for selling through a familiar, streamlined process. The focus in your client relationships stays where it should be: at the center, giving you an opportunity to build trust and sell products that are relevant. Dynamics 365 Sales grows with your company, thus giving you an opportunity to stay with your trusted solution no matter how big you get.

Some key capabilities of Dynamics 365 Sales:

  • Identify the right buyers

    Increase conversion and win rates with opportunity scoring based on advanced scoring models for likelihood to convert and buy.

  • Connect with prospects

    Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

  • Get a better view of the organizational structure

    With interactive charts, keep track of the contacts at an account and understand the relationships among contacts to identify potential stakeholders and influencers.

  • Personalize content

    Collaborate and personalize documents with embedded Office 365 tools in order to leave a lasting impression.

  • Share best practices

    Make selling your strong point with sales playbooks that contain winning sales techniques and contextual reference materials.

  • Work with familiar tools

    Accelerate deals with an immersive experience for opportunity management. Increase seller productivity with tools they know – Outlook, Excel, and SharePoint – and which work seamlessly with Dynamics 365 Sales.

  • Sell anytime and anywhere

    Support work on the go on the mobile devices of your employees and provide contextual news and important data.

  • Make sense of your business

    Spot issues and trends with Dynamics 365 Sales’ dashboards and reports based on real data. Get answers with rich visualizations.

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