Dynamics 365 Retail (currently Dynamics 365 Commerce) is an end-to-end retail solution delivering unified commerce across all channels encompassing sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud first, mobile first world. Dynamics 365 Retail is a modern SaaS solution hosted and managed by Microsoft (with support for hybrid deployment) built on state of the art, cloud engineered, secure, and ﬂexible architecture. The solution includes a cross platform unified Point of Sale (POS) application, integrated call center capability, Retail experience app (for your customers), and integration with 3rd-party e-commerce websites.
If you want to try out the functionalities of Dynamics 365 Retail, please request a demo.
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What are the benefits of using Dynamics 365 Retail?
The solution oﬀers comprehensive support to operate a broad range of business processes, including merchandising, inventory and channel management capabilities, while providing immersive customer experiences across all touchpoints. Uniform business logic across the touchpoints enables operational efficiency and ensures consistent and accurate information.
Some key capabilities of Dynamics 365 Retail:
Deliver a seamless, unified shopping experience
Connecting digital, in-store, and back office operations on an omnichannel commerce platform.
Create and manage sales promotions
Work across all channels, organize promotions by store, catalog, or customer affiliation with accurate, real-time data.
Personalize customer experiences
Make sure you exceed customer expectations through tailored product selection.
Expand customer choice
Offer access to your full product catalog in store or online, regardless of stock levels or location.
Better engage shoppers
Deliver personalized, appealing web experiences with content-driven commerce strategies.