Microsoft Dynamics 365 for Field service empowers companies to improve customer satisfaction, first time fix rates, and resource productivity.

Key Benefits 

  • Customer first – Keep the customer informed during every interaction of the service chain to increase brand loyalty and advocacy.
  • Connected interactions – Provide employees and technicians with 360⁰ information, from any location to improve resource productivity and customer satisfaction.
  • Empower organizations – Improve profitability by optimizing schedules and use remote troubleshooting so a technician is dispatched only when necessary.

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