Kaliman Caribe boosts sales operations with a unified solution

May 23, 2023

Step into the world of Kaliman Caribe Bulgaria, the exclusive distributor of handcrafted Habanos cigars, where sales operations are managed with seamless ease. Thanks to Intelligent Systems, the pioneering company has integrated Microsoft Dynamics NAV/365 Business Central and LS Retail solutions, creating a single, unified platform for its retail operations across international branches. Moreover, compliance with local accountancy regulations and fiscalisation requirements is ensured.

The consequent rollouts of our solution were accomplished in Albania, Macedonia, Kosovo, and Armenia using the upgraded Bulgarian database as a global template on the new modern version of Business Central.

“In fact, the Intelligent Systems team has helped us to roll out the core system functionality to our international business locations abroad with a quick implementation schedule of about three months per country. In this way we have upgraded our business processes in each concerned country and broadened our market exposure with minimal effort and lower IT expenses”, said Anelia Petkova, IT Manager, Kaliman Caribe.

The initial software solution has evolved over the years and it has become an instrumental tool for the business development of Kaliman Caribe. The system currently supports the following functionalities from the main modules:

  • Financial management
  • Sales, including Retail Operations with POS management and Promotions management
  • Purchases
  • Excise functionality for customs warehouse
  • Back Office operations
  • Head Office operations
  • Mobile orders through Dynamics Mobile for Van Sales
  • Business intelligence reporting through Microsoft Power BI

Further rollouts of Microsoft Dynamics NAV/Business Central and LS Retail solutions in the road map are planned for Georgia, Slovenia and Croatia.
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