From Complexity to Clarity: How Isystems helped SOL Bulgaria streamline operations
Summary
- Before implementing Microsoft Dynamics 365 Business Central, SOL Bulgaria relied on two separate systems for accounting and warehouse management.
- The company sought a unified software solution to optimize processes and improve efficiency.
- Isystems successfully implement Business Central with customizations and integrations that meet both local and parent company requirements.
About SOL Bulgaria
SOL Bulgaria is a subsidiary of the Italian multinational SOL Group, a leader in the production of technical, industrial, pure, special, and medicinal gases. Established in 1927, SOL Group operates across multiple industries, including healthcare and home care services, and has expanded its presence internationally, including Bulgaria.
The challenge: Disconnected systems and inefficiencies
Managing complex business operations across both B2B and B2C sectors is no easy feat. SOL Bulgaria was using two separate software solutions – an accounting platform and a custom warehouse management system – that lacked integration. This disconnect led to inefficient workflows, slow processes, and increased risks of errors in key areas such as contract management, inventory tracking, and financial reporting.
To maintain operational consistency across its subsidiaries, SOL Group decided to implement Microsoft Dynamics 365 Business Central. However, for SOL Bulgaria, this transition was particularly challenging due to the need for seamless integration with their existing warehouse software, developed by another provider for a different SOL Group subsidiary. The integration complexity added another layer of difficulty to an already demanding project.
Isystems understand the challenges that come with digital transformation. Its goal was to ensure a smooth transition, minimizing disruptions while maximizing efficiency gains for SOL Bulgaria.
Our solution: A tailored approach to ERP implementation
Isystems’ team took a structured, hands-on approach, starting with an in-depth analysis of SOL Bulgaria’s processes, challenges, and objectives. This foundation allowed the professionals to craft a seamless transition strategy.
- Customizations that matter – To meet both local and group-wide needs, Isystems’ experts developed specialized reports, distributor commission calculation tools, and a customer contract management system, ensuring enhanced financial accuracy and operational efficiency.
- Automation for smoother workflows – An integration of key Isystems applications – such as Bulgarian Fiscalization, Bank Transaction Import/Export, and BG E-Invoice Integration – contributes for routine tasks automation, manual errors reduction, and significantly efficiency improvement.
- Streamlined data migration – Data migration, a complex aspect of any ERP implementation, was simplified with structured templates for critical business data. Isystems’ team guide SOL Bulgaria through the process, ensuring accuracy and preventing costly errors.
“Each project is unique and brings its own ups and downs. Despite the challenges we are proud that together with our partners from SOL Bulgaria we managed to release a successful implementation. In conclusion, I can say that the results met our client’s expectations.”
-Hristo Hristov, Project Manager at Isystems
Key benefits: A more efficient and connected SOL Bulgaria
With the full Business Central implementation, SOL Bulgaria is now operating with greater efficiency and precision. The key benefits include:
- Real-Time Stock Visibility: The seamless integration with their warehouse software ensures up-to-date inventory tracking, enabling better decision-making and faster response times.
- Accelerated Daily Operations: Automating manual tasks significantly reduces processing times, allowing employees to focus on strategic activities rather than repetitive administrative work.
- Improved Financial Transparency & Reporting: The customized reporting tools and commission management system enhance financial accuracy while meeting the parent company’s reporting requirements with ease.
„We would like to thank Isystems Group for the prompt and valuable support. It is energizing and relaxing to know that you have a reliable and expertise-full partner.“
-Stanilia Rousseva, CFO SOL Bulgaria
A success story in digital transformation
SOL Bulgaria’s journey highlights how the right ERP solution can turn operational challenges into business opportunities. With Isystems’ expertise and Microsoft Dynamics 365 Business Central, the company now has a powerful system that supports growth, efficiency, and innovation.
Is your business ready to streamline operations and enhance efficiency? Contact us today to discover how Isystems can help you achieve your goals with tailored ERP solutions.



