Summary
- Coca-Cola Bottling Shqipëria (CCBS) is the only official bottling partner in Albania, part of the Coca-Cola system. The company runs a complex business, serving thousands of points of sale and delivery locations with a range of refreshing drinks.
- Over the years, the company’s on-premises enterprise resource planning (ERP) system had not kept pace with its changing needs.
- After deployment, CCBS avoids cumbersome paper-based approval processes. Plus, it greatly improved its ability to track compliance, authorizations, and audit trails.
The challenge
Over the years, the company’s on-premises enterprise resource planning (ERP) system had not kept pace with its changing needs.
Not wanting to be burdened with updates or infrastructure management, the company found on-prem ERP solutions unsuitable. In response, CCBS recognized the need for a full SaaS (Software as a Service) cloud solution. Ultimately, the company chose Microsoft Dynamics 365 Finance and Supply Chain Management as the way forward.
The solution:
Technology partner Isystems and the Microsoft FastTrack team were both involved in helping CCBS accelerate its transition to a new way of working. Isystems provided comprehensive support throughout the implementation phases, offering guidance on legal aspects, customization, and meeting broader Coca-Cola system standards. The collaboration with the Microsoft team, featuring online workshops, ensured a smooth and timely transition, even when managed remotely, resulting in a successful go-live according to plan.
Key benefits:
Better efficiency at work: After deployment, CCBS avoids cumbersome paper-based approval processes. Plus, it greatly improved its ability to track compliance, authorizations, and audit trails. CCBS’s partners are also able to run their businesses more effectively.
A third key element of the solution has been acceleration of CCBS’s profitability reporting per product. Now, thanks to Power BI, CCBS is able to generate the year-to-date reports in three days.
More effective, people-focused operations: Looking forward, CCBS hopes to deepen its use of Dynamics 365 with a sales solution. Apart from the business benefits, Microsoft Dynamics 365 is helping CCBS’s staff feel involved and connected. Everyone has access to the same real-time data, which helps with key decision making on a daily basis.
