What to keep in mind when choosing a dealership management system?

May 30, 2019

The decision to buy a dealership management system is no small feat. The automotive business bears many challenges for companies and your software solution should be able to stand the test of time. Making sure that your dealership management system reflects the needs of your business should be your top priority. Find out how to choose one that can help you manage your processes efficiently and grow steadily.

It must be designed specifically for the automotive business

There’s really no better way to make sure that your software will fulfill your needs. Your solution must cover all dealership functions and processes for you to be able to make swift and confident decisions for your business. Such functions may include areas such as CRM and vehicle sales, aftersales and spare parts management, as well as others that are specifically tailored for your needs.

The solution provider should deliver an OEM integration for your software

A sure way to increase your employees’ productivity and effectiveness, a solution that has an OEM integration will save a lot of their time. Not having to switch between systems, constantly reenter data and wait for replies will make your businesses processes smoother. A solution provider should be able to offer ready-to-use OEM integrations based on the interface of the manufacturer’s own system.

The software must possess an easy-to-use, intuitive interface

There’s really no use in having a software solution your employees can’t figure out, is there? That is why it’s important to look for a solution that not only has all the necessary features, but an interface that makes working with the system pleasant and simple. Most trustworthy solution providers will also help your team transition to the new system, including during the go-live.

The solution provider should provide excellent support

There are many automotive solution providers on the market at this point and most of them provide some kind of support. The question is, are you willing to settle for the mediocre or are you looking for something better? We’ll go ahead and assume it’s the latter, so here’s a piece of advice: do your research. After you’ve chosen a couple of potential providers, take a look at their respective offer for support. Even better, explore their list of customers – if you see any familiar brands or dealerships, contact them and ask what their experience with the solution provider has been so far.

The software must be able to grow with your company

Last but not least, it’s important to have the future in mind when choosing your dealership management system. It’s in your best interest to invest in software that has the potential to go bigger when you do, rather than have to go through a costly and time-consuming change of software one more time. Discuss your options with the providers you’ve set your eye on and put your plans for the future on the table.

This article has been republished from the DealerBox blog, an affiliate of Intelligent Systems, with their permission. Want to know more about the solution for automotive retail? Visit DealerBox’s website and schedule your free software test drive!

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About the author
Kalina Stamatova
Kalina is a marketing professional specializing in copywriting and content marketing. An avid reader, she also has experience working in advertising and enjoys theater.