Blog category: CRM

Microsoft Dynamics 365 Copilot: The AI-powered assistant for every line of business
ChatGPT awakened the world to the transformative potential of artificial intelligence (AI). It reached 100 million monthly active users just...

Dynamics 365 Wave 2 release rolls out new functionalities
The new functionalities of Microsoft Dynamics 365 Wave 2 2022 plan have been rolled out from October 2022 through March...

Why does your business need a Dynamics 365 CRM system?
One of the main factors of a business’s success is to establish a strong relationship with clients. For this purpose,...

What you need to know about Dynamics 365 Sales and Customer Service...
Did you know that Dynamics 365 Sales and Dynamics 365 Customer Service come with two different license types? Regardless of...

Should Marketing and Sales work together? The short answer is ‘Yes’
Even today, many companies’ sales and marketing teams operate within some kind of legacy approach, despite the fact that this often provides for a...

New episode: „Fast & Furious“…. А migration to Dynamics 365
3, 2, 1, Start! A project with 3 on-premise CRM organizations in 1 online productive environment. Migration for 2 days...

TOP most exciting capabilities of the new Dynamics 365
In my previous post, I wrote a short recap of my experience during the eXtreme365 event in Dubrovnik in March...

Integrating ERP and CRM with Microsoft Dynamics Connector. Mission Impossible?
Let’s imagine the following situation – a sales rep of a mid-sized company is in a meeting with a potential...