Enterprise Resource Planning (ERP) solutions are essential to ensure that the internal work of the organizational network is standardized and streamlined for improved output and workflow. Among them, the top reasons for ERP implementation are increasing efficiency (35%) followed by cost advantage (29%).
Although 88% of organizations consider their ERP implementation helped them to succeed, it is crucial to remember that a successful implementation of the new way of working requires the cooperation of the entire organization. The software system is a long-term investment and aims to grow and fulfill the needs of different stages of your company’s development.
For those who have recently implemented an ERP, maintaining can be a daunting task that leads to many questions and uncertainty. However, with the right approach, you can ensure that your system runs smoothly and effectively. Here is what you need to know:
In the dynamic business world, it is important to have a flexible and efficient system that can adapt to the needs of the company, as well as meets customers’ ever-changing demands. Based on them, regular updates of the ERP system are released, which ensure trouble-free operation and optimized processes. Proper maintenance helps keep the system running smoothly, improves efficiency, and reduces the risk of data breaches. In addition, to avoid interruptions, schedule updates during non-working hours.
Do you know that almost 77% of organizations choose on-premises software due to a lack of knowledge about cloud offerings? With an on-premises ERP system, you may eventually need to change the hardware, in addition to installing regular software updates. If you use a cloud ERP system, your provider will automatically perform software updates, which will save resources and time in server maintenance. Download our guide to learn more about Cloud ERP.
Create new documentation
Having clear and detailed process documentation keeps your organization from backsliding into the old way of doing things. The ERP system enables the standardization of processes, which leads to a consistent work methodology across all departments, as well as reliable and consistent data and deliverables. However, to properly reap the benefits, you must codify those procedures so that everyone on your team works in the same manner.
Another critical aspect is protecting the company’s knowledge. Functionality description of different departments is going to work in the system provides the reasons for business processes creation, the context for task execution, as well as materials for users training and new employees.
Embrace the change
Implementing a new system in a company can be challenging, but the essential part is to ensure that employees are part of the process. Involving them can cause faster-improved productivity, optimizes costs, and saves time. Moreover, employees can acquire new skills as well as have more time to develop new projects.
Employees are the ones who will be most affected by any process changes. For this reason, it is essential to conduct role-based training that addresses clarifications on definite functionalities, new work processes, or other questions. Providing regular training and support could ensure comfort and proficiency with the system. As a result, this could lead to better time management, full ERP utilization, and a positive impact on your organization’s bottom line.
Future developments and support
As mentioned above, the system develops to the needs of your company. Even after implementation, ideas for improvements and additional requirements could arise. In this case, it is best to evaluate the process that is going to change first, then consider how it will affect your ERP system and any other components of your technological stack. Afterward, the proposal should be presented to the software engineers and solution architects, who can provide expert evaluation and recommendations.
After the implementation phase, the project team will still be in charge of the ERP system, but its focus will be on listening to user feedback and adapting the system accordingly. For this reason, do not hesitate to seek assistance when you need it. Developers and consultants are on hand to assist you with support, troubleshooting, and fixes.
In conclusion, maintenance of ERP systems helps ensure they are up-to-date with the latest technology advancements, security patches, and data protection measures. It also enables companies to stay ahead of the competition by making use of the latest features and functionalities that aim to optimize costs. Therefore, companies need to invest time, effort, and resources into maintaining their ERP systems to reap the maximum benefits from this crucial tool.
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