Microsoft Dynamics CRM Online – are you ready for your satisfied customers?
CRM (Customer Relationship Management) is a software system which covers all aspects of the management of customer relationships. CRM gathers together all relevant data and provides a flexible tool for optimal service and high customer satisfaction rate.
With its ability to manage relationships of all kinds (xRM) and optimize a wide range of business processes (BPM), Microsoft Dynamics CRM Online goes beyond the limits of the traditional CRM solutions as it fully and thoroughly adapts to the requirements of the modern cloud-based business environment.
Microsoft Dynamics CRM Online is a key software application:
- Optimizes and standardizes all business processes
- Shortens the sales cycle
- Provides employees with the opportunity to get to know their customers, partners, suppliers, and subcontractors; to identify their needs easily and promptly; and consequently to work much more effectively
- Assists the Marketing department in identifying and contacting the most prospective customers
- Facilitates the execution of marketing campaigns and the generation of prospects for the Sales department
- Automates the task allocation and contributes to the successful planning, easy tracking of contracts and appendices, etc.
All that your customers expect
The Microsoft Dynamics CRM Online software platform is comprised of modules Marketing, Sales, and Customer Service, which can be easily modified according to the requirements of any business, without the intervention of IT experts.
Close deals faster. Obtain better results.
Traders now work in a new way. With Microsoft Dynamics CRM Online they have full information about the customers, orders, service history, etc. – everything they need in the daily course of their work. In this way the employees provide consistent service based on the customers’ actual data and real needs.
New high level of service.
Provide your employees with the right tool. Reduce the time-to-react and increase the satisfaction from the provided services and products. Guarantee your customers an efficient quality customer service – anytime and anywhere.
Effective marketing for the achievement of high results.
The marketing specialists of the present day need opportunities to plan, bring forth, and analyze their activities easily and promptly from beginning tо end.
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