Specialized software systems for the retail industry
These specialized systems optimize the processes and resources within the organization, reduce the expenses and ensure high customer satisfaction rates. The software applications are suitable for all companies, regardless of their size, business complexity, and the products they offer.
Optimized processes and many new opportunities for the retailers:
- Effective operation management in every separate store, in the warehouse, and in the head office
- Control and support of a common database for all outlets, items, clients, suppliers, information about special offers, discounts, loyalty programs, etc.
- Quick multidimensional search
- Improved pricing
- Offer management – transportation, distribution, installation, support, etc.
- Optimized supplies processing
- Up-to-date data regarding stock availability in stores and warehouses
- Support of mobile devices and bar-code readers and real-time software system integration
- Reduced queue time and more satisfied customers
- Enhanced services through support and follow-up of the customer relationships via various communication channels
- Management of complex transactions, special offers and coupons, loyalty programs, etc.
- Tracking of orders, returns, and service
- Management and follow-up of marketing campaigns
- Gathering and analysis of vast amount of data from various sources through different channels for a faster and more adequate response to customers inquiries
- Enhanced planning and forecasting
- Real-time business analyses and reports
Intelligent Systems is a leader in the implementation of specialized solutions for retail companies. We have carried out numerous projects based on the Microsoft Dynamics ERP and CRM solutions in more than 25 countries.
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